Frequently Asked Questions
Find quick answers to common questions about our services.
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What services does Unión Sterling provide?
Unión Sterling provides comprehensive financial services, specializing in digital asset management and traditional banking solutions. We offer a secure platform for growing your portfolio through both cryptocurrency investment vehicles and standard high-yield savings accounts.
How do I open an account?
Our onboarding process is fully digital and streamlined. Simply click the "Create Account" button in the top navigation bar. You will be guided through our secure identity verification process (KYC), which typically takes less than 5 minutes to complete.
When will my deposit reflect in my account?
Deposit times vary by method. Digital asset (cryptocurrency) deposits are credited automatically once the required number of blockchain confirmations is reached. Traditional bank transfers are processed within 1 business day, depending on the originating institution.
What are the requirements for a business loan?
To qualify for commercial lending, your business must demonstrate consistent revenue flow. During the application process, you may be required to submit recent bank statements, proof of business registration, and a credit overview. Our underwriters review these documents to tailor a loan structure that fits your business needs.
How long do international withdrawals take?
We prioritize rapid settlement. Withdrawal requests are processed by our system immediately. However, international wire transfers (SWIFT) may take 1 to 3 business days to arrive in your destination bank account, subject to international banking clearing times.
Can I maintain multiple accounts?
Individual clients are generally limited to one primary personal account to ensure security and compliance. However, clients may open separate sub-accounts for specific business entities or investment goals. Please contact your account manager for assistance with corporate structuring.
Is my personal data secure?
Security is our highest priority. We utilize bank-grade 256-bit encryption for all data transmission. Furthermore, our internal systems adhere to strict privacy policies and regulatory standards to ensure your financial information remains confidential and protected.